Will Tab Promo slow down my checkout?
No. Discounts run inside Shopify checkout as Shopify discounts, with no call to Tab Promo’s servers. Storefront offer messages load separately and never block the cart or checkout.
Can I test a promotion before customers see it?
Yes. On every plan you can build draft campaigns, preview them on real orders and run publish checks before anything goes live. Drafts and previews stay available even when a Free store has used its monthly orders.
Does it work with discount codes as well as automatic discounts?
Yes. Every plan supports both automatic discounts and codes. Purchase-quantity rules can’t be attached to code-discount campaigns.
Do I need Shopify Plus?
No. Tab Promo’s plans work on standard Shopify plans. Linking a Tab Promo discount to a native Shopify discount for same-item combinations is the one feature that needs Plus.
Do you charge per order?
No. Paid plans are a flat monthly price with unlimited orders and no overage fees, billed through Shopify.
What does the Free plan include?
Starter features and up to 25 active campaigns for 20 paid promotion orders a month. Only orders that use a Tab Promo discount count. After the 20th order, promotions stay live for a 3-day grace period, then pause until the next month starts (UTC), when you republish them. Drafts and previews stay available, and you can upgrade at any time.
Are free gifts added to the cart automatically?
No, by design. When the cart qualifies, the shopper sees the gift and claims it, and checkout prices it at $0. If the cart later drops below the threshold, the gift is no longer free and the shopper is shown how to remove it. The gift offer needs the Tab Promo app embed turned on in your theme.
How many promotions can I run at once?
Up to 25 active campaigns on every plan, including Free. Shopify’s own limit on active automatic discounts per store still applies.
How is Tab Promo different from BOGOS?
BOGOS charges by the orders it brings in; Tab Promo’s paid plans are a flat monthly price with unlimited orders. BOGOS also covers bundles and upsells, and adds gifts to the cart for the shopper. See the full comparison at tabcommerce.io/compare/bogos-alternative.
Do I need an API key or a server to use the storefront API?
No. Your theme calls Tab Promo directly from the browser through Shopify’s App Proxy on your store’s own domain. Shopify signs each request, and Tab Promo works out the shop and the logged-in customer on its side, so there is no key to hide and no backend to host. This works on Online Store themes, not on Hydrogen or other headless storefronts.
Can my developer build a custom promotion UI?
Yes, on Pro and above. The Storefront SDK gives a custom Online Store theme the promotion facts — progress, tiers, eligibility — plus gift claims and top-up products. Discounts are still calculated at checkout, so a custom UI can’t change prices. Headless storefronts such as Hydrogen are not supported.