Free shipping over a set amount, for some customers or countries

Setup

How to set it up.

1. Create a Core segmentation campaign. Click Create campaign, choose Blank campaign, and keep Runtime profile on Core segmentation. Choose Automatic discount, or Discount code if shoppers should enter a code.
2. Add a rule with the Free shipping action. In the Rules card, click Add rule. Under Action, choose Free shipping and, if you like, enter the label shoppers see at checkout.
3. Add the conditions. Add Cart subtotal (at least) for a threshold, Country / region (In or Not in) for destinations, and any customer conditions. Group conditions with All, Any or None, then set the rule to Active.
4. Decide how it combines. In the campaign's Combinations card, choose whether this free shipping can combine with product and order discounts. Shopify applies only one shipping discount per order.
5. Show progress in your theme, then publish. On the Storefront page, turn on the Floating offers or Cart drawer offers app embed so shoppers see how far they are from free shipping. Run Preview on a recent order, then open Publish and click Publish now.

Good to know

Where it stops.

• Free shipping makes every shipping rate free, standard and express, for every shipment in the order. It cannot discount only the cheapest rate, cap the shipping amount, or take a fixed amount off shipping.
• Free shipping only works in Core segmentation campaigns. It cannot be published from an External data campaign, so it cannot use metafield conditions.
• The Scoped line total condition cannot unlock free shipping, so "spend $50 not counting sale items" is not possible for shipping. Use Cart subtotal, Contains collection or Contains product instead.
• Country / region checks the shipping address, so it only matches once the shopper has entered an address at checkout.

Plan: Free — up to 20 promotion orders a month; Starter — $49/month for unlimited orders. Compare plans →